Pharmacy Technician Specialist, Amazon Pharmacy Customer Service & Call Center - Meridian, ID at Geebo

Pharmacy Technician Specialist, Amazon Pharmacy

Job summaryAs a Billing Specialist, you will be responsible for playing a critical role in assisting Amazon Pharmacy customers by aiding in completing multiple billing functions.
This role will report to a Billing team lead.
Successful candidates will be required to pass a pre-employment drug test.
Key job responsibilities Process and submit insurance claims to all of our customers.
Analyze and verify all dates of service and billed amounts.
Verify client data for completeness and accuracy prior to billing cycle to ensure excellent customer service.
Communicate with patients by telephone and email in regards to their insurance and/or billing questions.
Research missing and incomplete information resulting in billing errors and denials.
Address insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists.
Perform all other adjustments in a timely manner to reconcile accounts and completing unbilled reconciliations on a weekly basis.
Resolve insurance problems and patient issues that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors.
Complete prior authorizations with attention to detail and accuracy, then have the prepared prior authorization reviewed by a clinical pharmacist.
Perform other tasks assigned while working in a fast paced environment.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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